IT Organizational Assessment Services
An IT organizational assessment is a comprehensive review of an organization’s IT infrastructure, processes, and personnel, with the goal of identifying areas of improvement and developing recommendations for future IT strategy. At ROAM, we offer a range of IT organizational assessment services to help organizations of all sizes evaluate their current state and develop a plan for improvement.
Our IT Organizational Assessment Services include:
- IT Infrastructure Review: We conduct a thorough review of your organization’s IT infrastructure, including hardware, software, and network systems. We identify any areas of duplication, underutilization, or obsolescence and make recommendations for optimization.
- IT Process Evaluation: We evaluate your organization’s IT processes, including incident management, change management, and problem management. We identify areas of inefficiency and make recommendations for improvement.
- IT Personnel Assessment: We assess your IT personnel and their roles, responsibilities, and skill sets. We identify any skill gaps and make recommendations for upskilling and reskilling.
- IT Policy and Procedure Review: We review your organization’s IT policies and procedures and identify areas of compliance and non-compliance with industry standards. We make recommendations for improvement.
- Stakeholder Interviews: We conduct interviews with key stakeholders, including IT staff, business unit leaders, and senior management. We gather their feedback and perspectives to inform our recommendations.
- Detailed Report and Action Plan: Based on the data collected from the assessment, we prepare a detailed report outlining the findings and recommendations for improvement. We also develop an action plan for implementing the recommendations and a roadmap for future IT strategy.