IT Organizational Assessment Services

An IT organizational assessment is a comprehensive review of an organization’s IT infrastructure, processes, and personnel, with the goal of identifying areas of improvement and developing recommendations for future IT strategy. At ROAM, we offer a range of IT organizational assessment services to help organizations of all sizes evaluate their current state and develop a plan for improvement.

Our IT Organizational Assessment Services include:

1. IT Infrastructure Review: We conduct a thorough review of your organization’s IT infrastructure, including hardware, software, and network systems. We identify any areas of duplication, underutilization, or obsolescence and make recommendations for optimization.
2. IT Process Evaluation: We evaluate your organization’s IT processes, including incident management, change management, and problem management. We identify areas of inefficiency and make recommendations for improvement.
3. IT Personnel Assessment: We assess your IT personnel and their roles, responsibilities, and skill sets. We identify any skill gaps and make recommendations for upskilling and reskilling.
4. IT Policy and Procedure Review: We review your organization’s IT policies and procedures and identify areas of compliance and non-compliance with industry standards. We make recommendations for improvement.
5. Stakeholder Interviews: We conduct interviews with key stakeholders, including IT staff, business unit leaders, and senior management. We gather their feedback and perspectives to inform our recommendations.
6. Detailed Report and Action Plan: Based on the data collected from the assessment, we prepare a detailed report outlining the findings and recommendations for improvement. We also develop an action plan for implementing the recommendations and a roadmap for future IT strategy.