Privacy Policy for ROAM FEDERAL (Updated – November 2025)
Welcome to the ROAM FEDERAL website (https://roamfederal.com/). We are ROAM FEDERAL, LLC, and we value your privacy. This policy explains what information we collect, why we collect it, and how we protect it in a clear and simple way.
Important Changes Reflected Below:
- Our website does not have a login system and therefore does not store credentials (usernames or passwords).
- We do not share your Personal Information with third parties for marketing or promotional reasons.
- We do not sell anything directly on our website, and therefore, we do not collect, process, or share your financial information or use third parties to do so for sales transactions. Any mention of billing/payment information refers to a third-party platform that handles service purchases, not us.
1. What is “Personal Information”? (Key Terms)
Personal Information is any information that can identify you, directly or indirectly.
- You/User: Anyone who uses our Website, schedules our services, or communicates with us.
- Website: https://roamfederal.com/ and any related online offerings.
- Services: The consulting services we provide through our Website or offline.
2. Information We Collect
We collect information in two main ways: Information You Provide Us and Information Collected Automatically.
A. Information You Provide Us (Voluntary)
When you interact with us (like inquiring about or using our Services), you choose to give us Personal Information. We only collect what we need to provide our Services effectively.
Because our website has no login, we do not collect or store login credentials (usernames, passwords).
This may include:
- Contact Details: Your name, business/company name and title, email address, phone number, and physical addresses (home and/or business).
- Communication Records: Any content from your emails or other communications with us regarding the Website or Services.
Note: While providing this information is voluntary, some Services may not be available if you choose not to share it.
B. Information Collected Automatically (When You Visit)
When you visit our Website, we automatically collect certain technical information from your computer or mobile device. This may include:
- Device Identifiers: Your IP address (a unique number for your device), unique device identifiers, hardware model, and operating system.
- Browsing Details: Your internet browser type, general geographic location, browsing activity on our Website, and the time you visited.
- Website Interaction: Information used to remember you and your preferences on our Website.
We use tracking tools like browser cookies, web beacons, and pixels to collect this data on our Website and in the emails we send.
What are Cookies? A cookie is a small piece of data stored on your device that helps our Website remember you, your preferences, and if you’ve visited before. You can typically set your browser to refuse cookies, but some parts of the Website may not work correctly if you do.
We may also use tools like Google Analytics and Facebook to understand visitor demographics and interests. You can find information on how to opt-out of Google Analytics tracking here and Facebook tracking here.
3. How We Use Your Personal Information
We use the information we collect for various purposes, including:
- Providing Services: Delivering and notifying you about updates to our Services.
- Communication: Sending you support messages, security alerts, and administrative notices.
- Marketing (Non-Third-Party): Sending you newsletters and emails about our Services, events, or promotions (you can opt-out of these).
- Website Improvement: Making our Website and marketing efforts more effective.
- Security: Detecting, investigating, and preventing fraudulent or unauthorized activities.
- Internal Business: Using the information for training, business development, and market research.
To Opt-Out: If you don’t want to receive promotional emails, please use the unsubscribe link in the email or contact us via email.
4. How We Share Your Personal Information
We do not sell your Personal Information, nor do we share it with third parties for their own marketing or promotional purposes.
However, we may share it with trusted third-party companies to help us run our business and provide you with our Services.
A. Sharing with Service Providers
We hire other companies to perform essential business functions on our behalf. We share your information with them only so they can perform services for us. These functions include:
- Marketing and mailing services.
- Data storage and security.
- Legal and accounting services.
- Payment processing (for Services you purchase).
Important: These third-party companies have their own privacy policies governing how they handle your information. Once you leave our Website or are redirected to one of their platforms, our Privacy Policy no longer applies. We encourage you to read their policies.
B. Other Disclosure Reasons
We may also disclose your Personal Information:
- To follow any court order, law, or legal process (including government or regulatory requests).
- To enforce our agreements (like Terms of Service).
- To protect the rights, property, or safety of ROAM FEDERAL, our Users, or others.
5. Security and Your Risk
We take reasonable security measures to protect your Personal Information from loss, theft, misuse, and unauthorized access.
- Disclaimer: No method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security. You use our Website and transmit information to us at your own risk.
- Your Role: You play a role in security, too. For example, log out after using a shared computer, and avoid transmitting sensitive data over public Wi-Fi.
6. Your Rights and Choices
A. Managing Your Information
You can update, correct, or delete certain Personal Information we hold by contacting us via email.
B. Minors and Children
- Our Services and Website are for adults 18 or older.
- Children under 13 years old are prohibited from using our Services or providing us with any Personal Information.
- If we learn we have collected information from a child under 13, we will delete it.
C. Users in the European Union (GDPR Rights)
If you are a User in the European Union, you have rights regarding your Personal Information, including the right to:
- Access a copy of the data we hold about you.
- Correction of inaccurate or incomplete data.
- Erasure (the “right to be forgotten”) of your data.
- Object to certain processing of your data.
- Data Portability (requesting your data be transferred to another entity).
D. California Residents (California Users Only)
Since we do not share information with third parties for their direct marketing purposes, the California Civil Code S 1798.83 (Shine the Light) notice requirement is not applicable.
7. How to Contact Us
If you have any questions about this Privacy Policy, our practices, or want to exercise your rights, please contact us via email.